Energy & utilities

Collection specialists for the energy sector

Over 25 years managing collections for retailers, distributors and utilities. We master regulations, official gazette deadlines and vulnerable consumer protection.

We know your sector like no one else

FK was born in the energy sector and that's where we have the deepest expertise. Our energy template includes all current regulations, regulatory deadlines and the specifics of each supply type out of the box.

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Strict compliance with official gazette deadlines for collection communications

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Certified communications with proof of content on the dates required by regulation

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Automatic differentiation between domestic, commercial and industrial supplies

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Vulnerable consumer and essential supply protection per current regulation

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Contracted power level control and its impact on the collection process

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Regulated supply cut-off management, reconnections and legal deadlines

Key features

Everything you need to manage large-scale energy collections.

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High-volume B2C management with millions of records

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Regular billing cycles with automated import

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Automated mass collection strategies (email, letter, SMS)

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Segmentation by supply type, consumption and geographic area

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Integration with metering and billing systems

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Delinquency dashboard by area, retailer and customer type

Industries we manage

Our energy template covers every market subsector.

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Electricity retail

Electricity retailers with high-volume customers, regular cycles and energy regulation compliance. B2B energy trading with terms and counterparties.

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Natural gas & LPG

LPG distributors (butane, propane, autogas) and natural gas retailers with residential, commercial and industrial billing.

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Water & waste

Collections management for water concessions, industrial waste management companies and environmental services with specific regulation.

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Renewable energy

Energy cooperatives, green retailers and renewable producers with their own billing models and social commitment.

Managing collections in the energy sector?

Request a demo and we'll show you how our industry template automates 100% of your collection process.

Request demo